- published: 07 Feb 2017
- views: 16673
What if everyone in your company could stay connected to how your customers are engaging with your brand? The Salesforce Marketing Command Center provides real-time insights around every digital interaction — your marketing, service, communities, products and competitors — helping you monitor the health of your brand across all channels.
In this webinar, we discussed how you can showcase the voice of the customer and the digital interactions with your brand -- on real-time displays. We also talked about how you can make the most out of Command Center across Social, Marketing, Service, and Sales.
Join us for a deep dive into the architecture of the Salesforce1 Platform. We''ll explain how multitenancy actually works and how it affects you as a Salesforce customer. By understanding the technology we use and the design principles we adhere to, you''ll see how our platform teams manage three major upgrades a year without causing any issues to existing development. We''ll cover the performance and security implications around the platform to give you an understanding of how limits have evolved. By the end of the session, you''ll have a better grasp of the architecture underpinning Force.com and understand how to get the most out of it.
At Salesforce, we manage our entire hosting infrastructure using our own platform. 100,000 pieces of equipment, tens of data center environmental metrics and thousands of Change Requests, incidents and alarms ever day flow though Force.com leveraging the very best of our platform capacity, from mobile to analytics. Come learn how you can use Salesforce to also manage your large IT automated environments from a single location, all in the cloud.
Salesforce Tower, a 1.4 million-square-foot, 61-story icon, will be built adjacent to the Transbay Transit Center in San Francisco. The tower will become a landmark addition to the San Francisco skyline and is slated to become the tallest building on the West Coast, with its crown soaring to a height of 1,070 feet. Designed by Pelli Clarke Pelli Architects, Salesforce Tower will include state-of-the-art security, safety and many sustainability features. The tower will be the focal point of a massive 145-acre development complete with residential housing, hotels, retail space and a transit center serving as the northern terminal of the state's high-speed rail project. The office tower is co-owned and developed by Hines and Boston Properties. After completion, the tower will be operated ...
Deutsch Bugatti ist eine der prestigeträchtigsten Marken der Welt. In diesem Video beschreibt Bugatti seine Vision des Customer Company Command Center, einer integrierten Platform für Vertrieb, Service & Marketing. Die Salesforce1 Platform wird es Bugatti ermöglichen, die Bedürfnisse seiner Kunden zu erfassen und kanalübergreifend mit ihnen zu interagieren. Ein zentrales Kundenprofil mit allen relevanten Informationen, verfügbar für die gesamte Bugatti Organisation, erlaubt es der Automobilmanufaktur einen einzigartigen VIP-Service zu liefern. English Bugatti is one of the most prestigious automotive brands in the world and has a rich historical background. Bugatti customers are the most demanding customers of the world. In this film Bugatti shares their vision of a Customer Company C...
The Salesforce Transit Center will deliver a mix of retail and restaurants offering goods and services at all price points to ensure that it is accessible and appealing to a diverse population. For more information go to https://salesforcetransitcenterretail.com/
We are excited to celebrate another major milestone today. The #5 Fulton was the first bus to roll through the new Salesforce Transit Center to mark the beginning of bus testing. This visionary project is already transforming the neighborhood, helping the economy, and supporting smart growth and mass transit. More info: www.sfmta.com/blog
Salesforce is helping The Big Issue to start-up it's call centre for the Womens subscription services. With 105,000 individuals who are homeless nearly half of these are women. However only 15% of The Big Issue Sellers on the street are women. The reason found was women felt unsafe selling on the street. Now with the Womens Subscription Enterprise Service these women have somewhere safe to work. Watch Steven Persson, CEO and Emma O'Halloran, Head of Marketing discuss how Salesforce is helping The Big Issue to grow and further their cause to help the homeless.
You can sync sales reps’ contacts and events between your Microsoft Exchange-based email and Salesforce using the Salesforce feature Lightning Sync. If you’re an Exchange administrator for Office 365, this video shows you how to set up an Exchange service account from the Office 365 Admin Center so that Exchange and Salesforce can communicate. Then, we’ll show you how to test whether you’ve set up correctly by running the Microsoft Remote Connectivity Analyzer.
The Service Cloud from salesforce.com helps you deliver great customer service from your call center to the social web. This demo will walk you through how the service cloud call center can make your agents more productive and your customers more satisfied. Learn more or get a free trial at: http://www.salesforce.com/kr/crm/customer-service-support/ Salesforce.com 한국 오피스 02 2076 8363~6
Presentation from Salesforce.org Higher Ed Summit 2017 by: Andre Zoldan, University of Michigan The Alumni Association of the University of Michigan (AAUM) developed a way to engage constituents with an email subscription center that dynamically presents relevant options based on their "persona" (e.g. membership status, geographic location, areas of interest, etc.). The subscription center framework was developed to be expandable to accommodate other teams across the university that continue to partner with AAUM for CRM and marketing needs. Several key CRM data points are stored in objects that are part of a large and complex managed package; this data was made accessible by the Marketing Cloud Subscription Center solution. Join this session to learn how leveraging Salesforce, Marketin...
***Watch the latest version of our technology in our new video: https://youtu.be/Ah2w92MKsbY *** Learn how easy it is to integrate incoming customer service calls with Salesforce Service Cloud. Incoming callers can interact with an IVR to "press 1 for service" and be routed to a team of agents who can resolve their issues. Agents see incoming caller information and have the customer's case information automatically displayed in their Salesforce screen. All calls are recorded and logged and performance can be monitored through integrated reporting and dashboards.