- published: 07 Feb 2017
- views: 11866
What if everyone in your company could stay connected to how your customers are engaging with your brand? The Salesforce Marketing Command Center provides real-time insights around every digital interaction — your marketing, service, communities, products and competitors — helping you monitor the health of your brand across all channels.
Salesforce Tower, a 1.4 million-square-foot, 61-story icon, will be built adjacent to the Transbay Transit Center in San Francisco. The tower will become a landmark addition to the San Francisco skyline and is slated to become the tallest building on the West Coast, with its crown soaring to a height of 1,070 feet. Designed by Pelli Clarke Pelli Architects, Salesforce Tower will include state-of-the-art security, safety and many sustainability features. The tower will be the focal point of a massive 145-acre development complete with residential housing, hotels, retail space and a transit center serving as the northern terminal of the state's high-speed rail project. The office tower is co-owned and developed by Hines and Boston Properties. After completion, the tower will be operated ...
For over one hundred years, Kone has dedicated itself to People Flow in the elevator and escalator business. But today, life and the way it’s lived are rapidly changing. Discover how for Kone digital disruption has led to the opportunity for enhanced service and growth by putting not only equipment, but people, at the center of everything they do.
This Salesforce tutorial video will give you a complete overview of Salesforce platform. The benefits of Salesforce as a CRM Solution and a demo of the force.com console will also be covered in this Salesforcce tutorial. Do watch the video till the end to witness a demonstration on the following topics: 3:30 What is the need to use Salesforce? 6:47 How does Salesforce CRM work? 10:00 Building blocks of Salesforce Apps 20:54 Getting started with Salesforce CRM 25:32 Creating an App in Force.com 31:13 Creating Objects & adding Fields 58:20 Relationships in Salesforce 1:11:53 Page Layouts in Salesforce 1:17:28 validation Rules in Salesforce 1:28:03 Formula Fields in Salesforce 1:34:46 Profiles, Users, Permission Sets & Roles 2:00:26 Workflows (Email) in Salesforce 2:12:46 Data Importing in S...
It is to Demo a payment project that I built. It involves front end page development and back end database access.
Sharing tips for implementing the new Salesforce agent console. The new agent console is different from the legacy Console tab. It is responsive, arranged in tabs, displays records and related items as tabs on one screen, and you can expand/shrink! It has a dashboard-like user interface which reduces clicking and scrolling so that you can quickly find, update, or create records. You can set up a console for service or sales. For example, support agents can use multiple applications at once and keep the context of cases as priorities change. Sales reps can immediately contact leads, assess companies, identify key contacts, and access sales intelligence.
***Watch the latest version of our technology in our new video: https://youtu.be/Ah2w92MKsbY *** Learn how easy it is to integrate incoming customer service calls with Salesforce Service Cloud. Incoming callers can interact with an IVR to "press 1 for service" and be routed to a team of agents who can resolve their issues. Agents see incoming caller information and have the customer's case information automatically displayed in their Salesforce screen. All calls are recorded and logged and performance can be monitored through integrated reporting and dashboards.
Watch an incoming call and screen pop-up in salesforce
EventbriteSync is a brand new app that syncs sync Eventbrite data with Salesforce, helping you track and manage your events with all your other marketing and sales activities. Get started today: https://www.eventbrite.com/spectrum/salesforce And check out our Help Center to learn more: https://www.eventbrite.com/support/articleredirect?anum=9147
UCSF is committed to changing the way modern medicine is practiced. Learn how the medical center has partnered with salesforce.com to develop apps that help deliver patient-centered healthcare.
Presentation from Salesforce.org Higher Ed Summit 2017 by: Andre Zoldan, University of Michigan The Alumni Association of the University of Michigan (AAUM) developed a way to engage constituents with an email subscription center that dynamically presents relevant options based on their "persona" (e.g. membership status, geographic location, areas of interest, etc.). The subscription center framework was developed to be expandable to accommodate other teams across the university that continue to partner with AAUM for CRM and marketing needs. Several key CRM data points are stored in objects that are part of a large and complex managed package; this data was made accessible by the Marketing Cloud Subscription Center solution. Join this session to learn how leveraging Salesforce, Marketin...
Want your own Social Media Command Center but don't know how to get started? Join us to learn the Salesforce best practice on building a Social Media Command Center from the ground up. Then stick around and find out how Salesforce uses our Marketing Cloud and Service Cloud to extend social media throughout the organization from marketing, sales, service, R&D, and more.
Anthony Robbins, Peak Performance Strategist & Salesforce Customer, shares how salesforce.com helps him realize the full potential of his company. From putting the customer at the center of everything his company does to harnessing the built-in wiring of his people to create the ultimate workforce.
At Salesforce, we manage our entire hosting infrastructure using our own platform. 100,000 pieces of equipment, tens of data center environmental metrics and thousands of Change Requests, incidents and alarms ever day flow though Force.com leveraging the very best of our platform capacity, from mobile to analytics. Come learn how you can use Salesforce to also manage your large IT automated environments from a single location, all in the cloud.
More information: https://www.getapp.com/sales-software/a/newvoicemedia/ Key Features of NewVoiceMedia --- Automatic dialing of dynamic lists from inside Salesforce, --- Place and receive calls from within Salesforce or Desk.com --- Record calls for quality management --- Measure and monitor agent performance --- Call routing --- "Agentless" credit card payments --- Support for Salesforce1 mobile app and Apple watch --- Allow customers to leave a message More information: https://www.getapp.com/sales-software/a/newvoicemedia/
Salesforce CRM VoIP telephone integration made easy with leading unified communications software platform, Interactive Intelligence. Get inbound phone calls to automatically popup in Salesforce CRM. The Salesforce integration from Interactive Intelligence adds robust interaction functionality within the Salesforce user interface to improve the customer service process, highlighted by intuitive desktop call control and presence management. Integration offerings include an ACD version for screen-popping in a contact centre, and a lower cost non-ACD version for business users.