• Build and Administer a Call Center within Salesforce

    published: 27 Mar 2015
  • How to Use an Automated Call Center Dialer for Salesforce

    Want to learn more about preview, progressive, power or predictive dialers. View a live demonstration of the NewVoiceMedia dialer.

    published: 04 Feb 2016
  • Salesforce Marketing Cloud: Command Center Demo

    What if everyone in your company could stay connected to how your customers are engaging with your brand? The Salesforce Marketing Command Center provides real-time insights around every digital interaction — your marketing, service, communities, products and competitors — helping you monitor the health of your brand across all channels.

    published: 07 Feb 2017
  • Learn How to Answer Incoming Phone Calls from Salesforce Service Cloud

    ***Watch the latest version of our technology in our new video: https://youtu.be/Ah2w92MKsbY *** Learn how easy it is to integrate incoming customer service calls with Salesforce Service Cloud. Incoming callers can interact with an IVR to "press 1 for service" and be routed to a team of agents who can resolve their issues. Agents see incoming caller information and have the customer's case information automatically displayed in their Salesforce screen. All calls are recorded and logged and performance can be monitored through integrated reporting and dashboards.

    published: 05 Feb 2016
  • Salesforce tower

    Take a look inside San Francisco's tallest building - the new Salesforce Tower

    published: 09 Feb 2017
  • Tony Robbins on the Power of Salesforce.com

    Anthony Robbins, Peak Performance Strategist & Salesforce Customer, shares how salesforce.com helps him realize the full potential of his company. From putting the customer at the center of everything his company does to harnessing the built-in wiring of his people to create the ultimate workforce.

    published: 22 Apr 2013
  • Salesforce Flow (Visual Workflow) Call Script Demo

    Demo of using Salesforce Flow (Visual Workflow) to create a call script used in a call campaign by a student user to solicit pledges from alumni.

    published: 03 Jul 2012
  • Bugatti Salesforce Vision

    Deutsch Bugatti ist eine der prestigeträchtigsten Marken der Welt. In diesem Video beschreibt Bugatti seine Vision des Customer Company Command Center, einer integrierten Platform für Vertrieb, Service & Marketing. Die Salesforce1 Platform wird es Bugatti ermöglichen, die Bedürfnisse seiner Kunden zu erfassen und kanalübergreifend mit ihnen zu interagieren. Ein zentrales Kundenprofil mit allen relevanten Informationen, verfügbar für die gesamte Bugatti Organisation, erlaubt es der Automobilmanufaktur einen einzigartigen VIP-Service zu liefern. English Bugatti is one of the most prestigious automotive brands in the world and has a rich historical background. Bugatti customers are the most demanding customers of the world. In this film Bugatti shares their vision of a Customer Company C...

    published: 28 Nov 2014
  • Salesforce.com UK Data Centre Announcement

    At Salesforce1 World Tour London we were delighted to announce the delivery of a UK Data Centre. Further demonstrating our dedication to our customers within the UK and Europe.

    published: 22 May 2014
  • Data Center Information Management at Salesforce

    At Salesforce, we manage our entire hosting infrastructure using our own platform. 100,000 pieces of equipment, tens of data center environmental metrics and thousands of Change Requests, incidents and alarms ever day flow though Force.com leveraging the very best of our platform capacity, from mobile to analytics. Come learn how you can use Salesforce to also manage your large IT automated environments from a single location, all in the cloud.

    published: 06 Oct 2015
  • Getting started with EventbriteSync and Salesforce

    EventbriteSync is a brand new app that syncs sync Eventbrite data with Salesforce, helping you track and manage your events with all your other marketing and sales activities. Get started today: https://www.eventbrite.com/spectrum/salesforce And check out our Help Center to learn more: https://www.eventbrite.com/support/articleredirect?anum=9147

    published: 22 Apr 2015
  • Salesforce Tower - Construction Journal No 3

    Salesforce Tower, a 1.4 million-square-foot, 61-story icon, will be built adjacent to the Transbay Transit Center in San Francisco. The tower will become a landmark addition to the San Francisco skyline and is slated to become the tallest building on the West Coast, with its crown soaring to a height of 1,070 feet. Designed by Pelli Clarke Pelli Architects, Salesforce Tower will include state-of-the-art security, safety and many sustainability features. The tower will be the focal point of a massive 145-acre development complete with residential housing, hotels, retail space and a transit center serving as the northern terminal of the state's high-speed rail project. The office tower is co-owned and developed by Hines and Boston Properties. After completion, the tower will be operated ...

    published: 03 Jan 2017
  • Salesforce Tower - San Francisco

    Salesforce Tower, a 1.4 million-square-foot, 61-story icon, will be built adjacent to the Transbay Transit Center in San Francisco. The tower will become a landmark addition to the San Francisco skyline and is slated to become the tallest building on the West Coast, with its crown soaring to a height of 1,070 feet. Designed by Pelli Clarke Pelli Architects, Salesforce Tower will include state-of-the-art security, safety and many sustainability features. The tower will be the focal point of a massive 145-acre development complete with residential housing, hotels, retail space and a transit center serving as the northern terminal of the state's high-speed rail project. The office tower is co-owned and developed by Hines and Boston Properties. After completion, the tower will be operated ...

    published: 18 Sep 2014
  • The Salesforce Social Media Command Center: How to Build & Run Your Own

    Want your own Social Media Command Center but don't know how to get started? Join us to learn the Salesforce best practice on building a Social Media Command Center from the ground up. Then stick around and find out how Salesforce uses our Marketing Cloud and Service Cloud to extend social media throughout the organization from marketing, sales, service, R&D, and more.

    published: 29 Jan 2014
  • Vlocity and Salesforce | Guided Industry Interactions in the Contact Center

    Vlocity and Salesforce | Guided Industry Interactions in the Contact Center

    published: 01 Sep 2015
  • UCSF: The Connected Hospital

    UCSF is committed to changing the way modern medicine is practiced. Learn how the medical center has partnered with salesforce.com to develop apps that help deliver patient-centered healthcare.

    published: 08 Oct 2015
Build and Administer a Call Center within Salesforce

Build and Administer a Call Center within Salesforce

  • Order:
  • Duration: 2:50
  • Updated: 27 Mar 2015
  • views: 3374
videos
https://wn.com/Build_And_Administer_A_Call_Center_Within_Salesforce
How to Use an Automated Call Center Dialer for Salesforce

How to Use an Automated Call Center Dialer for Salesforce

  • Order:
  • Duration: 9:07
  • Updated: 04 Feb 2016
  • views: 4857
videos
Want to learn more about preview, progressive, power or predictive dialers. View a live demonstration of the NewVoiceMedia dialer.
https://wn.com/How_To_Use_An_Automated_Call_Center_Dialer_For_Salesforce
Salesforce Marketing Cloud: Command Center Demo

Salesforce Marketing Cloud: Command Center Demo

  • Order:
  • Duration: 1:31
  • Updated: 07 Feb 2017
  • views: 8320
videos
What if everyone in your company could stay connected to how your customers are engaging with your brand? The Salesforce Marketing Command Center provides real-time insights around every digital interaction — your marketing, service, communities, products and competitors — helping you monitor the health of your brand across all channels.
https://wn.com/Salesforce_Marketing_Cloud_Command_Center_Demo
Learn How to Answer Incoming Phone Calls from Salesforce Service Cloud

Learn How to Answer Incoming Phone Calls from Salesforce Service Cloud

  • Order:
  • Duration: 4:27
  • Updated: 05 Feb 2016
  • views: 1403
videos
***Watch the latest version of our technology in our new video: https://youtu.be/Ah2w92MKsbY *** Learn how easy it is to integrate incoming customer service calls with Salesforce Service Cloud. Incoming callers can interact with an IVR to "press 1 for service" and be routed to a team of agents who can resolve their issues. Agents see incoming caller information and have the customer's case information automatically displayed in their Salesforce screen. All calls are recorded and logged and performance can be monitored through integrated reporting and dashboards.
https://wn.com/Learn_How_To_Answer_Incoming_Phone_Calls_From_Salesforce_Service_Cloud
Salesforce tower

Salesforce tower

  • Order:
  • Duration: 6:16
  • Updated: 09 Feb 2017
  • views: 6323
videos https://wn.com/Salesforce_Tower
Tony Robbins on the Power of Salesforce.com

Tony Robbins on the Power of Salesforce.com

  • Order:
  • Duration: 4:33
  • Updated: 22 Apr 2013
  • views: 67168
videos
Anthony Robbins, Peak Performance Strategist & Salesforce Customer, shares how salesforce.com helps him realize the full potential of his company. From putting the customer at the center of everything his company does to harnessing the built-in wiring of his people to create the ultimate workforce.
https://wn.com/Tony_Robbins_On_The_Power_Of_Salesforce.Com
Salesforce Flow (Visual Workflow) Call Script Demo

Salesforce Flow (Visual Workflow) Call Script Demo

  • Order:
  • Duration: 8:18
  • Updated: 03 Jul 2012
  • views: 30973
videos
Demo of using Salesforce Flow (Visual Workflow) to create a call script used in a call campaign by a student user to solicit pledges from alumni.
https://wn.com/Salesforce_Flow_(Visual_Workflow)_Call_Script_Demo
Bugatti Salesforce Vision

Bugatti Salesforce Vision

  • Order:
  • Duration: 4:00
  • Updated: 28 Nov 2014
  • views: 14807
videos
Deutsch Bugatti ist eine der prestigeträchtigsten Marken der Welt. In diesem Video beschreibt Bugatti seine Vision des Customer Company Command Center, einer integrierten Platform für Vertrieb, Service & Marketing. Die Salesforce1 Platform wird es Bugatti ermöglichen, die Bedürfnisse seiner Kunden zu erfassen und kanalübergreifend mit ihnen zu interagieren. Ein zentrales Kundenprofil mit allen relevanten Informationen, verfügbar für die gesamte Bugatti Organisation, erlaubt es der Automobilmanufaktur einen einzigartigen VIP-Service zu liefern. English Bugatti is one of the most prestigious automotive brands in the world and has a rich historical background. Bugatti customers are the most demanding customers of the world. In this film Bugatti shares their vision of a Customer Company Command Center, an integrated platform for Sales, Service & Marketing. With the help of the Salesforce1 Platform Bugatti will be able to listen and engage with their customers across every channel. A central customer profile with all relevant information, available for any part of the Bugatti organization at anytime, will allow Bugatti to deliver their customers an unparalleled VIP service.
https://wn.com/Bugatti_Salesforce_Vision
Salesforce.com UK Data Centre Announcement

Salesforce.com UK Data Centre Announcement

  • Order:
  • Duration: 2:58
  • Updated: 22 May 2014
  • views: 1844
videos
At Salesforce1 World Tour London we were delighted to announce the delivery of a UK Data Centre. Further demonstrating our dedication to our customers within the UK and Europe.
https://wn.com/Salesforce.Com_UK_Data_Centre_Announcement
Data Center Information Management at Salesforce

Data Center Information Management at Salesforce

  • Order:
  • Duration: 39:46
  • Updated: 06 Oct 2015
  • views: 409
videos
At Salesforce, we manage our entire hosting infrastructure using our own platform. 100,000 pieces of equipment, tens of data center environmental metrics and thousands of Change Requests, incidents and alarms ever day flow though Force.com leveraging the very best of our platform capacity, from mobile to analytics. Come learn how you can use Salesforce to also manage your large IT automated environments from a single location, all in the cloud.
https://wn.com/Data_Center_Information_Management_At_Salesforce
Getting started with EventbriteSync and Salesforce

Getting started with EventbriteSync and Salesforce

  • Order:
  • Duration: 5:54
  • Updated: 22 Apr 2015
  • views: 8396
videos
EventbriteSync is a brand new app that syncs sync Eventbrite data with Salesforce, helping you track and manage your events with all your other marketing and sales activities. Get started today: https://www.eventbrite.com/spectrum/salesforce And check out our Help Center to learn more: https://www.eventbrite.com/support/articleredirect?anum=9147
https://wn.com/Getting_Started_With_Eventbritesync_And_Salesforce
Salesforce Tower - Construction Journal No 3

Salesforce Tower - Construction Journal No 3

  • Order:
  • Duration: 2:52
  • Updated: 03 Jan 2017
  • views: 2060
videos
Salesforce Tower, a 1.4 million-square-foot, 61-story icon, will be built adjacent to the Transbay Transit Center in San Francisco. The tower will become a landmark addition to the San Francisco skyline and is slated to become the tallest building on the West Coast, with its crown soaring to a height of 1,070 feet. Designed by Pelli Clarke Pelli Architects, Salesforce Tower will include state-of-the-art security, safety and many sustainability features. The tower will be the focal point of a massive 145-acre development complete with residential housing, hotels, retail space and a transit center serving as the northern terminal of the state's high-speed rail project. The office tower is co-owned and developed by Hines and Boston Properties. After completion, the tower will be operated by Boston Properties.
https://wn.com/Salesforce_Tower_Construction_Journal_No_3
Salesforce Tower - San Francisco

Salesforce Tower - San Francisco

  • Order:
  • Duration: 2:20
  • Updated: 18 Sep 2014
  • views: 25372
videos
Salesforce Tower, a 1.4 million-square-foot, 61-story icon, will be built adjacent to the Transbay Transit Center in San Francisco. The tower will become a landmark addition to the San Francisco skyline and is slated to become the tallest building on the West Coast, with its crown soaring to a height of 1,070 feet. Designed by Pelli Clarke Pelli Architects, Salesforce Tower will include state-of-the-art security, safety and many sustainability features. The tower will be the focal point of a massive 145-acre development complete with residential housing, hotels, retail space and a transit center serving as the northern terminal of the state's high-speed rail project. The office tower is co-owned and developed by Hines and Boston Properties. After completion, the tower will be operated by Boston Properties.
https://wn.com/Salesforce_Tower_San_Francisco
The Salesforce Social Media Command Center: How to Build & Run Your Own

The Salesforce Social Media Command Center: How to Build & Run Your Own

  • Order:
  • Duration: 1:03:49
  • Updated: 29 Jan 2014
  • views: 4425
videos
Want your own Social Media Command Center but don't know how to get started? Join us to learn the Salesforce best practice on building a Social Media Command Center from the ground up. Then stick around and find out how Salesforce uses our Marketing Cloud and Service Cloud to extend social media throughout the organization from marketing, sales, service, R&D, and more.
https://wn.com/The_Salesforce_Social_Media_Command_Center_How_To_Build_Run_Your_Own
Vlocity and Salesforce | Guided Industry Interactions in the Contact Center

Vlocity and Salesforce | Guided Industry Interactions in the Contact Center

  • Order:
  • Duration: 4:15
  • Updated: 01 Sep 2015
  • views: 3385
videos
Vlocity and Salesforce | Guided Industry Interactions in the Contact Center
https://wn.com/Vlocity_And_Salesforce_|_Guided_Industry_Interactions_In_The_Contact_Center
UCSF:  The Connected Hospital

UCSF: The Connected Hospital

  • Order:
  • Duration: 4:30
  • Updated: 08 Oct 2015
  • views: 2321
videos
UCSF is committed to changing the way modern medicine is practiced. Learn how the medical center has partnered with salesforce.com to develop apps that help deliver patient-centered healthcare.
https://wn.com/Ucsf_The_Connected_Hospital
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